Initiative file / Social services
MICITT Virtual Assistant
Evidence record v2
38 / 38
- Institution
- MICITT
- Editorial classification
- Verified adoption
- Initiative type
- AI system
- Documented phase
- Operational
- Relationship to AI in the source
- Explicit relationship to AI
- Execution evidence
- Confirmed
- First evidence
- Last verified
- Next review: Oct 15, 2026
Documented scope
What it is
Institutional assistant for public inquiries. Its policy documents language models, retrieval-augmented generation (RAG), classification and rules. The integrated chat answered an ENIA inquiry with a link in a spot check on October 1, 2026; this does not measure overall accuracy.
Objective stated by the institution
Institutional assistant for public inquiries. Its policy documents language models, retrieval-augmented generation (RAG), classification and rules. The integrated chat answered an ENIA inquiry with a link in a spot check on October 1, 2026; this does not measure overall accuracy.
Known timeline
Only milestones with an explicit date in the sources or editorial review are shown.
- First evidence
- Latest editorial verification
- Next scheduled review
Evidence reading
Each dimension is assessed separately. Undetermined marks an evidence gap; not applicable means the dimension does not correspond to the documented object.
What is confirmed
Confirmed evidence is detailed in the matrix and documented results; there are no additional notes in this field.
What could not be determined
- The launch date, exact model, contractual vendor and metrics were not determined. First evidence and the reference year 2026 indicate recording in this review, not publication of the policy or the start of the service, whose dates were not determined.
Documented results
Results are published only when a source traceably attributes them to this initiative.
No public results attributable to this initiative were found in the current review.
Evidence matrix
Sources and traceability
Sources state which claims they support, their origin and the date on which they were consulted.
- [1]MICITT Virtual Assistant Use Policy
- Publisher
- MICITT
- Source type
- Official primary source
- Consulted
Supports: existence · execution · AI technique · governance
- [2]Institutional page with chat, functional spot check
- Publisher
- MICITT
- Source type
- Official primary source
- Consulted
Supports: execution · operational use
Open questions
- Which models and versions does the assistant use? What evidence establishes quality, human escalation and compliance with the safeguards described in the policy?
Related projects
Ecosystem and capabilitiesOperational
Verified:
LINC: Community Innovation Labs
MICITT network of Community Innovation Labs for training, co-creation and local solution development. Its offering includes programming, digital fabrication, robotics, cybersecurity, artificial intelligence and other emerging technologies.
- Initiative type
- Capacity-building program
- Operational start
Ecosystem and capabilitiesIn development
Verified:
CONECTA: national interoperability based on X-Road
National Digital Government Agency project to build a roadmap and adopt a national interoperability model based on X-Road. Thirty institutions participated in the initial diagnostic exercise.
- Initiative type
- Digital infrastructure
- Announcement
Ecosystem and capabilitiesOperational
Verified:
AgroBoost: technologies for agricultural production units
Intensive MICITT program to strengthen agricultural production units through frontier technologies, technical assistance and knowledge transfer. The public information reviewed does not identify a specific AI system deployed by the State.
- Initiative type
- Capacity-building program
- Operational start