Initiative file / Fiscal
Virtual assistant for taxpayers
Evidence record v2
15 / 31
- Institution
- Finance
- Editorial classification
- Initiatives under review
- Initiative type
- AI system
- Documented phase
- Operational
- Relationship to AI in the source
- AI declared, technique not published
- Execution evidence
- Confirmed
- First evidence
- Last verified
- Next review: Nov 19, 2026
Documented scope
What it is
Finance Ministry tax-assistance channel available through Infoyasistencia. It supports tax queries and escalation to institutional staff, but public documentation does not identify the assistant technique.
Objective stated by the institution
Provide tax information through self-service and transfer queries to staff when necessary.
Known timeline
Only milestones with an explicit date in the sources or editorial review are shown.
- First evidence
- Operational start
- Latest editorial verification
- Next scheduled review
Evidence reading
Each dimension is assessed separately. Undetermined marks an evidence gap; not applicable means the dimension does not correspond to the documented object.
What is confirmed
Confirmed evidence is detailed in the matrix and documented results; there are no additional notes in this field.
What could not be determined
- The assistant technique, vendor and interaction or resolution metrics are not published.
Documented results
Results are published only when a source traceably attributes them to this initiative.
No public results attributable to this initiative were found in the current review.
Evidence matrix
Sources and traceability
Sources state which claims they support, their origin and the date on which they were consulted.
- [1]Infoyasistencia platform
- Publisher
- Ministerio de Hacienda
- Source type
- Official primary source
- Consulted
Supports: existence · execution · operational use
- [2]Draft resolution for the Infoyasistencia platform
- Publisher
- Ministerio de Hacienda
- Source type
- Official primary source
- Published
- Consulted
Supports: existence · stated objective · target
Open questions
No additional open questions were recorded in the current review.
Context
Operation of the channel is confirmed, but no specific AI architecture is. It remains under review pending technical documentation or public metrics.
Related projects
Verified adoptionOperational
Verified:
Electronic-invoicing anomaly detection
Finance Ministry solution for detecting anomalous patterns in electronic invoices and prioritizing audits. The project began in 2022, was tested in 2023, and the 2025 Macrofiscal Risk Report records continued use of the E-IAD detector.
- Initiative type
- AI system
- Operational start
Ecosystem and capabilitiesOperational
Verified:
TRIBU-CR: integrated tax platform
Integrated tax-management platform operated by the Finance Ministry since October 6, 2025, replacing modules from earlier systems such as ATV. The evidence confirms digitalization and integration, not a specific AI component.
- Initiative type
- Digital infrastructure
- Operational start