Initiative file / Education

Hello Brete: English learning with AI components

Evidence record v2

39 / 39

Institution
INA
Editorial classification
Initiatives under review
Initiative type
AI component
Documented phase
Operational
Relationship to AI in the source
AI declared, technique not published
Execution evidence
Confirmed
First evidence
Last verified
Next review: Nov 5, 2026

Documented scope

What it is

INA English-learning service delivered through Open English, with support from MTSS and MICITT. The April 2026 institutional announcement establishes the service launch and declares voice recognition and AI assistance. It remains under review because the configuration and use of the AI components available to beneficiaries were not directly checked.

Objective stated by the institution

Expand access to English learning to strengthen employability through online education, teachers and technological tools.

Known timeline

Only milestones with an explicit date in the sources or editorial review are shown.

  1. First evidence
  2. Announcement
  3. Operational start
  4. Latest editorial verification
  5. Next scheduled review

Evidence reading

Each dimension is assessed separately. Undetermined marks an evidence gap; not applicable means the dimension does not correspond to the documented object.

What is confirmed

  • Procedure 2025LY-000011-0002100001 was awarded to the Say Pura Vida! by Open Education & RACSA consortium, comprising Open Education LLC (93.18%) and Radiográfica Costarricense S. A. (6.82%).
  • The award sets USD 82.99 per annual license and USD 77.99 above 71,023 licenses, including VAT, over a four-year term. These are on-demand unit prices, not total executed spending or a dedicated AI budget.
  • The operational start refers to the educational service. Platform enrollment or active-account figures do not by themselves measure AI use or effectiveness.

What could not be determined

  • The local configuration of Jenny, FluentIA or AI+Teacher Class, and beneficiaries' actual use, were not checked. Documentation identifies declared features but does not fully confirm the deployed technique.
  • No learning outcomes attributable to the AI component, independent evaluations or response or conclusion to the Ombudsman's request were located.
  • It was not established that Hello Brete is the system counted toward INA's 2026 or 2027 ENIA target.

Documented results

Results are published only when a source traceably attributes them to this initiative.

No public results attributable to this initiative were found in the current review.

Evidence matrix

Existence

Confirmed

Execution

Confirmed

AI technique

Partially confirmed

Operational AI use

Undetermined
—

Results

Undetermined
—

Governance

Partially confirmed

Sources and traceability

Sources state which claims they support, their origin and the date on which they were consulted.

  1. [1]
    Hello Brete: service launch and declared features
    Publisher
    Ministerio de Ciencia, Innovación, Tecnología y Telecomunicaciones
    Source type
    Official primary source
    Published
    Consulted

    Supports: existence · stated objective · execution · AI technique · target

  2. [2]
    INA minutes 31-2025: English-platform procurement award, pages 29–30
    Publisher
    Instituto Nacional de Aprendizaje
    Source type
    Official primary source
    Published
    Consulted

    Supports: existence · execution · governance

  3. [3]
    Vendor description of FluentIA for the Costa Rican partnership
    Publisher
    Open English, proveedor de la plataforma
    Source type
    Other secondary source
    Published
    Consulted

    Supports: AI technique · stated objective

  4. [4]
    Ombudsman's Office requests an INA report on Hello Brete enrollment data
    Publisher
    Defensoría de los Habitantes
    Source type
    Official primary source
    Published
    Consulted

    Supports: governance

Open questions

  • Which AI components are included in the procurement, and which are enabled and used in Hello Brete accounts?
  • What safeguards and institutional response document protection of enrollment data and AI interactions?
  • Does INA formally link Hello Brete or SNE/Brete to its ENIA indicator, and how does it avoid double-counting an implementation?

Documented relationships

Context

It is distinct from the SNE/Brete employment-matching project and its procurement with WCC Group B.V. The vendor links Hello Brete to FluentIA, the Jenny tutor and AI+Teacher Class; this description alone does not establish the local configuration or learning outcomes attributable to AI. The Ombudsman's Office requested information about sensitive enrollment data; the request is not a ruling establishing a violation.

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