Initiative file / Social services

Ela, guidance application for women

Evidence record v2

27 / 31

Institution
INAMU
Editorial classification
Verified adoption
Initiative type
AI system
Documented phase
Operational
Relationship to AI in the source
Explicit relationship to AI
Execution evidence
Confirmed
First evidence
Last verified
Next review: Sep 21, 2026

Documented scope

What it is

INAMU mobile application providing information, guidance and initial support around the clock through an artificial-intelligence chat. Institutional documentation identifies GPT-4 Turbo and file search as solution components.

Objective stated by the institution

Improve support and guidance for women through AI-enabled technology and strengthen INAMU technical stewardship.

Known timeline

Only milestones with an explicit date in the sources or editorial review are shown.

  1. First evidence
  2. Latest editorial verification
  3. Next scheduled review

Evidence reading

Each dimension is assessed separately. Undetermined marks an evidence gap; not applicable means the dimension does not correspond to the documented object.

What is confirmed

  • The chat is available around the clock for information, guidance and initial support.
  • The institutional page identifies GPT-4 Turbo and file search.
  • The application may share geolocation with emergency services when the user activates and consents to that feature.

What could not be determined

  • Usage, accuracy, incorrect-response, referral and emergency-activation metrics are not published.
  • No complete description was found for human review, retention, provider processing or model-safety evaluation.

Documented results

Results are published only when a source traceably attributes them to this initiative.

No public results attributable to this initiative were found in the current review.

Evidence matrix

Existence

Confirmed

Execution

Confirmed

AI technique

Confirmed

Operational AI use

Confirmed

Results

Undetermined

Governance

Partially confirmed

Sources and traceability

Sources state which claims they support, their origin and the date on which they were consulted.

  1. [1]
    Ela mobile application with artificial intelligence
    Publisher
    Instituto Nacional de las Mujeres
    Source type
    Official primary source
    Published
    Consulted

    Supports: existence · execution · AI technique · operational use

  2. [2]
    Ela terms, conditions of use and privacy notice
    Publisher
    Instituto Nacional de las Mujeres
    Source type
    Official primary source
    Published
    Consulted

    Supports: existence · operational use · governance

  3. [3]
    National Artificial Intelligence Strategy Action Plan
    Publisher
    MICITT
    Source type
    Official primary source
    Published
    Consulted

    Supports: stated objective · target

Open questions

  • What controls and escalation paths apply when a response may affect a user’s safety?
  • What quality, usage and referral outcomes does INAMU publish for the application?

Context

Availability and technique are confirmed by official sources. This record does not equate that evidence with demonstrated effectiveness, safety or quality: no public metrics were found for usage, accuracy, incorrect responses, referrals or emergency activations.